A delivery man handed me a box at my front door on Thursday. Inside was my new Samsung phone. It includes a lot more memory and features than my previous model.
“Great. No big deal,” you might think. “After all, we live in a world where techie products and capability change every few minutes and many people buy a new device every year or so.”
But I object, your honor. It is a big deal for this guy.
This is not a purchase I make frequently. It’s not so much the cost. It’s the drama and tumultuous change required. And, when I make such a change, I need and expect support to pull me through the uncertainty.
It’s the fear of losing all my contacts and photos that I don’t want to send into the cloud (wherever that is) that amps up my anxiety from “reasonable human being” to “caged animal.”
Let’s peel a few more layers of the emotional onion.
On July 9, 2017 (yes, more than five years ago!), Tom and I bought my previous Samsung phone at a Verizon Wireless store in St. Louis, Missouri. We were between homes at the time, on our way west from the Chicago suburbs to Scottsdale, Arizona. I was fresh out of the hospital.
More background. On July 5, 2017, somewhere in Southern Illinois, my previous phone died. Strangely, the next morning–it was our 60th birthday–I suffered a mild heart attack in St. Louis.
My husband and the medical staff at Barnes-Jewish Hospital in St. Louis saved my life. Tom got me to the hospital lickety-split. The cardio team performed an angioplasty. They found an obstruction in the left side of my heart.
The next day, once my blood pressure was stable, the team installed two stents in my heart. Remarkably, I left the hospital two days later with a new lease on life, no cell phone, and a story that would become my third book: An Unobstructed View.
Tom and I bought a functioning phone the following day in the city where I was born in 1957.
On Friday, I drove to a nearby Verizon Wireless store in Tempe, Arizona, with my new phone. Two representatives–one in person, another via live chat–had told me Verizon would help me transfer my data and activate my new phone.
But Verizon left me high and dry.
When I walked in the store to describe what I needed, a young representative told me they didn’t/wouldn’t do that. My anxiety and anger soared. After a volley of choice words, I announced “I’m outta here.”
I left the store an emotional wreck.
When I arrived home, Tom tried to console me, but I was inconsolable. He suggested I contact Geek Squad at Best Buy. We have a total tech support plan there. I made an appointment.
On Saturday, I arrived at Best Buy, in the same Tempe Marketplace mall where the Verizon debacle occurred. Over the next hour, the Geek Squad team activated my phone and helped me transfer my data.
All three “blue-shirted” technicians, who assisted me, treated me with respect. Like the medical team at Barnes-Jewish Hospital five years ago, they restored my hope in human care and kindness.
Think about it. Like the fragility of our personal health, and the heart that ticks inside us, so much of our world is tied to this one important item we carry in our pockets (instead of our chests).
When that one thing (heart or phone) becomes vulnerable, so are we.
Fortunately, my phone setup is complete now. It feels like I have my life back. Tomorrow (Monday), I see my cardiologist for my annual checkup. My ticker is strong. I’m in much better shape physically than I was five years ago. I expect a good report.
We all know it when we feel it … love. When it is there, it fills our hearts and lights up the world.
I’m not only referring to romantic and physical love between two human beings–two men, two women, or a woman and man. Most of us need and want some form of that depending on our orientation.
True love goes beyond the jewelry commercials that implore men to buy rings for their sweethearts. It appears in many forms–parental love, neighborly love, pet love, friendship, companionship, etc. In my heart and mind, love is a close cousin of natural beauty, peace, kindness, and human decency.
As Tom and I strolled in the sun this morning along the Crosscut Canal in Scottsdale, I was transported back to grade school in the St. Louis suburbs and the Valentine’s Days of my 1960s childhood.
In those days, we created and decorated our individual holiday mail slots, fashioned out of shoe boxes and adorned with red, pink and white construction paper. Some were simple. Others grandiose, laden with tiny, pastel-colored candy hearts bearing messages. “Be Mine” was my favorite, because it communicated a winning combination of love, playfulness, and commitment.
Each year, our teachers were careful to instruct us to bring a paper valentine for each child in our classroom. Most of us followed the rules and returned with a packet of store-bought cards featuring Looney Tunes cartoon characters, Superman, cuddly puppies and kittens. Then, we went around the room and deposited all of our “love” messages. (Sixty years ago, we also had parties and trays of decorated cupcakes delivered by two or three “room moms” to our classrooms.)
Then and now, I liked the kindness and equity of that valentine distribution plan. Of course, some kids were more popular than others, but this even-handed method leveled the valentine playing field. In practice at least, each child got to feel the love of opening a box filled with valentines from each of his or her classmates.
I confess. I don’t know how schools treat Valentine’s Day now. But I suspect it’s a different animal. At a time when children and adults are bombarded with messages of fear and pandemic uncertainty, we are living in a world with a short supply of love. We need valentines more than ever this year.
It doesn’t cost much to whisper a message of love to a friend. Or to send a text or drop a card in the mailboxes of those in your metaphoric classroom.
Do it today. I’ll start. Won’t you be mine?
On January 26, 2022, I captured this photo of two geese sharing a tender moment on the path of life at the Riparian Preserve in Gilbert, Arizona.
This is a true story about a chance encounter on New Year’s Day, January 1, 1962. It’s a testament to the good citizenship of my mother and father, who did the right thing sixty years ago.
The story, A New Year Resolution (I wrote it in 2017), fills me with hope and the warm possibilities of life even after seemingly awful things happen. It first appeared in Tales of a Rollercoaster Operator, my book of Missouri stories.
As we cross into 2022, I wish you good health and a few magical surprises to lighten your spirit.
Aunt Thelma was flush with frozen anticipation and prepared to toot her fringe-laced party horn. It’s how she felt every year. She had a new year resolution: to be the first out the door to inhale the cold remnants of December night air and replace it with January oxygen expectant with sharp promise and unassigned possibilities.
Thelma fumbled to secure the buttons on her worn car coat, snap her hat in place on the top of her wobbly bun, and race into the frigid Midwestern night. “Happy New Year,” she hollered leading her merry band out the door as the clock struck twelve. In an instant, the atmosphere from two distinct years comingled in her lungs and the clamoring began on cue.
Uncle Ralph, Mom, Dad, Diane, and I twirled our ratcheting noisemakers, flailed away with wooden spoons on pots and pans, and shrieked with glee. Magically, in an instant, the joys and regrets of 1961 were erased. Each of us had a fresh batch of winter air to contend with. It was January 1, 1962, in St. Louis, Missouri.
The frosty air told us it was too cold for the revelry to linger. By 12:15 a.m., we scurried back inside and returned our cockamamie thingamabobs and pointy hats. As Thelma and Ralph gathered it all and washed off the wooden spoons for safe keeping in the kitchen drawer, Dad and Mom broke the news to Diane and me. Our makeshift winter carnival was over.
With Dad behind the wheel, it was time to head home to South St. Louis County and our three-bedroom brick ranch in Affton. We had an hour-long drive ahead of us in our ’59 Plymouth.
Dad figured Hanley Road would be the most direct route. He could take the highway, but he didn’t want to contend with higher speeds and the potential for an anonymous, boozy driver veering head-on into his path. The thought of that was too much for his weary brain.
Under the whir of tires hugging cold pavement, Mom glanced over her left shoulder to check on the two of us in the backseat. Diane and I were beginning to fade. Mom knew we would be asleep soon. She and Dad were prepared to rouse us from our slumber once we pulled into the driveway. She felt comfort knowing we would need to be carried into the house and rolled into bed. She didn’t know there was more excitement coming before we trailed off to sleep.
A few minutes passed before something caught Mom’s eye between the high beams of an approaching car. She spotted a fuzzy figure up ahead a few hundred feet on the right shoulder. Someone was walking alone. From a distance, it could have been a man or woman. She and Dad couldn’t be sure.
Dad reduced his speed. As we approached, our headlights illuminated a bewildered young woman teetering on silver high heels, shivering under a skimpy mink stole thrown over her shoulders, exposing an emerald cocktail dress and too much skin on a cold night.
Mom verbalized what Dad was thinking. “Walter, I think she needs help. Let’s pull over and see if she needs a ride somewhere.” They rolled down their windows and waved her over to the car.
At first, the young woman’s eyes darted away. She could see a man was driving the car. But when she realized that an entire family was in the car, she relaxed a bit and approached on her fast-freezing feet.
“It’s so cold out, honey. Can we help you?” Mom offered through her partially open window. “Do you need a ride somewhere?”
“Yes,” she stammered. “I guess I do.” She grabbed the hinge of the back door and shimmied into the backseat next to Diane. “I was going home with a date after a New Year’s Eve party, and we got into a big fight. So, I got out. That bastard drove off and left me on the side of the road … Oh, I’m sorry about the language.”
“It’s alright,” Dad assured her. “We’re just glad we stopped. Point us in the right direction and we’ll get you home. What’s your name?”
“Oh, it’s Melba,” she confirmed. It was a name I’d seldom heard. Melba recited her address in Maplewood. By this time, any notion of sleep in our eyes was history. It vanished when Melba and her allure entered our world. We were wide-eyed and dumbfounded–captivated by her exotic name and slinky dress. Diane homed in on Melba’s beaded purse and shoes. I was mesmerized by her glistening green eyes, which flickered when cars flashed by. They matched her sequined gown.
Melba must have been an aspiring movie star or a lost character in a Twilight Zone episode, I thought. I wasn’t sure which. Either way, I was certain she was navigating a sudden detour on the road of life, trying to make the best of plans gone awry. She was craving silence in a secure sedan with no requirements, explanations, or assumptions.
From the front seat, Mom respected Melba’s need for quiet and distance. In the back, Diane and I sat motionless; we preferred to watch relief wash over Melba’s face. Dad focused on the tasks at hand: operating our vehicle and driving Melba home. He could tell the young woman was rattled. He wanted to return her home safely without fanfare.
Within twenty minutes, Dad pulled up in front of a tidy bungalow with white awnings and a steep front porch. This must be where Melba lived, I thought. Even though it was 1:30 a.m., all the lights inside Melba’s house were lit. I was thankful and relieved that her family had waited up.
With a flip of her hair from the top of her fur collar, Melba thanked Dad and Mom for the ride. She flashed a grateful smile, wrapped each end of her mink stole around her neck, patted Diane and me on the top of our heads, and braced for the cold air. She left the cozy warmth of our green sedan.
By this time, I had imagined a whole new life for Melba–a wandering, sensitive soul with a caring mother and father of her own, a nosey little brother, and a dream to escape her world and climb a ladder into a fairy-tale universe filled with brilliant stars.
Then, under the partial glow of a frosty January moon, I watched Melba ascend the concrete stairs, turn to wave goodbye, and step across the threshold of her ordinary front door into an awaiting aura. Certainly, New Year’s Day 1962 was off on a magical foot.
None of us thought we’d see Melba again. And we were right. Even so, all we needed was thirty minutes together to keep the memory alive. I curled up in the back seat next to my sister and considered the vision of Melba–coming and going in a pre-dawn hush.
There wasn’t much to say, but Dad knew what to do. He eased the car from the curb and guided us back onto the road. With a flash of his headlights, he signaled to Melba that all was good.
On the last Sunday of June, a windy and warm Arizona morning that blew the safari hat off my head, another 3,857 Arizonans were likely blown away too–metaphorically at least–when they learned they had tested positive for COVID-19.
I’m not making light of this health crisis and a horrible situation. I’m just tired of the burgeoning numbers, those who still question the need for masks, and the lack of leadership in the White House and the Grand Canyon State. At the moment, only Florida and Texas (two other hot spots) are outpacing us in senseless behavior, cavalier attitude and sheer stupidity.
As I consider our painful pandemic plight as a state and a nation, I’m doing my best to live above the fray. To focus on the little things in life that give us hope, especially in these dark hours.
Like the neighbor who waved to me this morning as I watered the flowers on the back patio of our condo complex. She drove up, paused to lean out her window, smiled and said, “Thank you for beautifying our place.”
I needed that boost from an unexpected source. Her act of spontaneous gratitude and kindness included no monetary reward. It was simply the gesture that mattered. And the knowledge that I was making a small difference in the eyes of one of my neighbors … an older woman I don’t know by name but pass occasionally in the laundry room.
A few hours later, Tom and I approached a sign on our morning walk as we rounded the lake at Vista del Camino Park. A nine-or-ten-year-old girl (with her dad, brother and the rest of her family) was selling fresh lemonade at a makeshift stand.
We didn’t need the lemonade. We already had water bottles in hand to stay hydrated. But my immediate impulse was to encourage her entrepreneurial nature anyway. From behind my mask, I handed her two dollars and admired her hard work on a hot day … hoping I could bolster her spirit just as my neighbor had done for me.
Two simple acts. What do they mean? COVID-19 or not, we’re all in this world together. Whether we like it or not, we affect and influence each other. We and many of our friends and acquaintances–or total strangers in the next zip code west–are struggling to get by emotionally if not physically.
We all need encouragement to survive this period. Fresh lemonade to keep the faith. Positive vibes for those fighting for their lives in hospitals and homes. Smiles … from behind masks at safe distances … to remind ourselves that this dark period will end one day.
For our sake, I hope it’s sooner rather than later.
For as long as I can remember, I’ve been enchanted by the seductive sound of certain nouns and adjectives: amethyst, magenta, grandiose, vivacious, lavender, conundrum, veranda, gardenia, daffodil, chaparral.
I can’t explain it, but feeling the rhythm of these three-syllable descriptors and seeding them in a story lightens my spirit. It must be the same high–a chaparral high (not High Chaparral, the exotic, dusty and remote TV western of my youth)–that a mathematician realizes the moment he or she solves an equation.
Imagine my glee, having the word chaparral appear as the name for a road, pool and nearby park. Home of tanned and true Arizonans. Firm and flabby. Shirtless and sumptuous. Lithe and leathery. Geese and goslings.
During this prolonged pandemic pandemonium, Tom and I have ventured to Chaparral Park to get our steps in on numerous occasions. We like the warm neighborhood atmosphere–singles and couples working out at safe distances framed by both palatial palms and small-leaved evergreen shrubs you might actually see if we lived on a chaparral.
Psychologically, strolling there also reminds us of our diligent days working out just down the street. Mounting the treadmill and elliptical at the local gym, Club SAR, which we typically would frequent if we and it weren’t shuttered by COVID-19.
Based on visible signs, adorable ducks and geese also feel fortunate to live in the warmth and kindness of our community. It’s written on cardboard for the world to see that someone certainly cares about our critters.
“For the baby geese … Please do not remove.”
Yes, the young ones that began to appear recently, just east of Hayden Road and the shadows of Camelback Mountain, need a ramp to get there steps in. To achieve their chaparral high.
When my mother died in January 2013, she left behind a little money in an account. It was earmarked for charitable purposes only.
Over the years, my sister and I distributed small amounts to organizations in her name. Some money went to children’s charities; other stipends supported research to eradicate dreadful diseases.
With time, the account dwindled. The fund faded to the point where fees were beginning to gobble up money that would be better used by a charity. Seeing the dollars decline was something like witnessing the effects of the macular degeneration that clouded Helen Johnson’s vision late in life.
Today, after processing the final grant from her account, I imagined my mother sitting outside with me on a spring day in Wheaton, Illinois, where she lived her last few years. The daffodils bloomed as she modeled her freshly painted nails. It was a luxury she wouldn’t have dreamed of earlier in life … born of the rural South, a child of the Great Depression that left most families in turmoil, scraping to make ends meet.
Somehow, Helen survived all that. She left North Carolina at age twenty-two with two friends. She found a job in St. Louis, Missouri, just as World War II was ending. She met Walter Johnson. They married and brought two children into the world.
Helen went back to work after Walter had a heart attack in the fall of 1962. The next few years were lean ones for our family. Over time, Helen built a career and found ways to keep us afloat.
She and Walter had a tough time of it, but somehow they managed to stay together. They scrimped and saved. She retired in 1987. He died in 1993. She lived on, nurturing her family and flowers. Eventually, she said goodbye at 89.
Now, here I sit. Remembering my wise, kind and resilient mother. Knowing that the money she left behind will put food on the tables of hungry families in 2020, support the planting of shade-producing trees, grant a wish for a needy child, care for healthier hearts, and allow a few disadvantaged citizens to raise their voices proudly in an uncertain world.