In spite of the promise of a new presidency here in the U.S., we live in the shadows of the pandemic. Even so, Tom and I choose to hang wreaths on our front and back doors to brighten our space and give thanks for all we have as Christmas approaches.

Like many of you, we do our best to help people in need. Sometimes our assistance comes in the form of a small end-of-year check to a worthy charity or a card for a neighbor who’s lost her father. But what do you do when the pain of an unexpected moment shakes you to the core?

Recently, we were driving to our community gym for our typical, masked hour-long workout. On the way there, we noticed a familiar figure on the side of the road. It was a young man walking toward us. He was pulling his suitcase on rollers behind him.

After we passed, we realized it was Nathaniel (not his real name) trudging south down Hayden Road in Scottsdale. He is a friend. Someone who has hiked with us, shot baskets with us at the gym, and (before the pandemic) visited with us at our home.

Nathaniel–a smart, sensitive, handsome guy–has endured several tough years. He’s fighting a drug addiction and has been in and out of treatment for it.

About six months ago, he fell off our radar. He no longer has a phone, so we lost touch with him. Now, unexpectedly, he reentered our lives, lugging the weight of his existence and his world in a two-by-three-foot container.

Immediately, Tom slowed down. We turned on a side street. We found our way back, pulled up next to Nathaniel, got out of the car, and approached. Nathaniel was worn and disoriented, but happy to see us. Over the following fifteen minutes, he told us he had been in jail for several days after an altercation with his family. He wouldn’t or didn’t describe the details. Whatever happened, the year is ending with him roaming the streets.

Tom and I offered to give him a lift to a friend’s home (where he said he was walking). But, after repeatedly asking if we could drive him there, Nathaniel insisted he needed to get there on his own. Eventually, Tom handed him several disposable masks for his protection and a slip of paper with our contact information, so he could reach us when and if he is ready. I gave him twenty dollars for food. He thanked us both and continued on his way.

After we drove off, the sadness and horror we felt materialized. I began to cry for Nathaniel. I imagined the sketchy existence ahead for him, wandering with a fierce addiction, flying solo without the security of a family, home or path to a reasonable future.

How devastated Nathaniel’s mother and father must be, watching their son’s life unravel. What if one of my sons were in the same predicament? What would I do to help him recover? I think the answer is everything, but I don’t walk in the shoes of his parents. I don’t know the history of Nathaniel’s trauma that has led him to a life on the edge.

After this episode and the constant uncertainty we all carry into the new year, it is impossible for me to put a pretty red bow on 2020. Yet the wreaths Tom and I bought remind me how fortunate I am to have a modest, comfortable home in a warm climate. There are so many like Nathaniel who don’t. They are hurting, lost, hungry and homeless.

None of us know what the new year will bring, but I try to maintain a half-glass-full perspective. I hope–under the guidance of Joe Biden and Kamala Harris and a kinder, gentler and more humane administration–we can turn the corner as a nation in 2021. Because only when and if we address the growing needs of the Nathaniel’s of our world, our disenfranchised and discouraged citizens, will we begin to escape the darkness and emerge from the shadows of 2020.